Victorian Energy Upgrades (VEU) Rebate for Heating & Cooling

Upgrade your heating and cooling with the Victorian Energy Upgrades program and access generous VEU rebates on energy-efficient systems for your home or business.

Save on Energy-Efficient Heating & Cooling with the VEU Program

The Victorian Energy Upgrades (VEU) program is a Victorian Government initiative designed to help households and businesses reduce energy consumption and lower energy bills by upgrading to more efficient systems.

Through the VEU rebate, eligible property owners can receive significant discounts when replacing outdated or inefficient heating systems with modern energy-efficient heating and cooling solutions such as reverse cycle air conditioners.

At Coop Group, we help make the process simple. As experienced installers working with VEU-approved products, we guide you through the rebate process while delivering high-quality heating and cooling installations.

By upgrading through the Victorian Energy Upgrades program, you can:

• Reduce your energy usage
• Lower household energy bills
• Improve indoor comfort year-round
• Replace old gas systems with efficient electric alternatives
• Reduce greenhouse gas emissions

Our team manages everything from assessment to installation, helping you maximise your VEU rebate in Victoria while upgrading your home comfort.

Melbourne resident enjoying energy-efficient comfort with a newly installed VEU Rebate eligible split system air conditioner. Claim your VEU Rebate today for lower energy bills

Benefits of Upgrading Through the Victorian Energy Upgrades Program

The VEU program in Victoria helps households transition to modern energy-efficient heating and cooling systems while reducing upfront costs through government rebates.

Upgrading through the Victorian Energy Upgrades scheme provides both financial and environmental benefits for homeowners and businesses.

Lower Energy Bills

Government Rebates & Incentives

Improved Energy Efficiency

Year-Round Comfort

Reduce Carbon Emissions

Replace Outdated Gas Systems

Increase Property Value

Long-Term Savings

 VEU Air Conditioner Rebates in Victoria

Victorian households and businesses may be eligible for a VEU rebate when installing an approved high-efficiency reverse-cycle air conditioner. The rebate is generally provided as an upfront discount, reducing the cost of purchasing and installing an eligible system.

The amount available depends on the type of heating or cooling system being replaced, the new air conditioner being installed and the property’s eligibility under the Victorian Energy Upgrades program.

What Existing Heating Systems Can Qualify for a VEU Air Conditioner Rebate?

The Victorian Energy Upgrades (VEU) program provides discounts for eligible households and businesses upgrading to high-efficiency reverse-cycle air conditioning. The rebate available can vary depending on the type of heating or cooling system currently installed and the new system you choose.

Gas Ducted Heating to Ducted Reverse-Cycle Air Conditioning

If your property currently uses ducted gas heating, you may be eligible for a VEU rebate when replacing it with an approved ducted reverse-cycle air conditioning system.

This type of upgrade provides both heating and cooling from one energy-efficient electric system while reducing reliance on gas.

Gas Wall or Room Heater to a Reverse-Cycle Split System

Homes with an existing gas wall heater or non-ducted gas room heater may be eligible for a VEU discount when upgrading to an approved reverse-cycle split-system air conditioner.

A reverse-cycle split system provides efficient heating during winter and cooling during summer, making it a practical replacement for older gas heating.

Existing Air Conditioner to a High-Efficiency Reverse-Cycle System

Depending on your existing equipment and the new system being installed, replacing an older air conditioner or heating and cooling system with an approved high-efficiency reverse-cycle air conditioner may qualify for a VEU discount.

Eligibility and the available discount depend on the existing appliance, its age, the replacement system and current VEU requirements.

No Existing Heating System

In some circumstances, Victorian properties without an existing heating system to decommission may still be eligible for a VEU discount when installing an approved high-efficiency reverse-cycle air conditioner.

The discount available may differ from an installation where an existing gas or electric heating system is being replaced.

Split-System and Ducted Air Conditioning Options

VEU rebates may be available for eligible reverse-cycle split-system and ducted air conditioning installations. The right option will depend on your property, existing heating system, the areas you want to heat and cool, and the eligibility requirements of the VEU program.

Coop Group can assess your existing heating and cooling system, recommend an appropriate VEU-approved air conditioner and determine the rebate that may apply before installation begins.

 

Our Victorian Energy Upgrades Installation Processed Heating Installation Process Looks Like

Eligibility Assessment

We assess your existing heating system and property to determine whether you qualify for the Victorian Energy Upgrades rebate program.

VEU Rebate Application

Our team helps organise the VEU rebate paperwork and compliance requirements, making the process simple and stress-free.

System Supply & Installation

We supply and install VEU-approved energy-efficient heating and cooling systems, ensuring everything meets Victorian program standards.

System Removal & Upgrade

If required, we safely remove your existing system before installing your new energy-efficient heating solution under the VEU program.

Who Is Eligible for a VEU Air Conditioner Rebate?

Subject to Coop confirming the current rules:

Eligibility depends on your property, existing heating and cooling equipment and the new system being installed. The property must be located in Victoria and the new air conditioner must be an approved high-efficiency reverse-cycle system under the VEU program.

Residential systems must meet applicable VEU requirements, including product and warranty requirements. Where an existing heating or cooling appliance is being replaced, additional eligibility conditions may apply to the existing unit.

Coop Group can assess your current heating system and proposed air conditioner before installation to determine whether your upgrade qualifies.

Do I need to organise my VEU rebate before installing an air conditioner?

Yes. Your eligibility and VEU rebate should be assessed before installation begins. Coop Group can assess your existing system, confirm the proposed air conditioner is eligible and organise the applicable VEU paperwork as part of the installation process.

FAQ

What is the Victorian Energy Upgrades (VEU) program?

The Victorian Energy Upgrades program is a Victorian Government initiative designed to help households and businesses reduce energy consumption and lower energy bills. The scheme provides government rebates for energy-efficient upgrades, including heating and cooling systems, lighting, hot water systems and other energy-saving technologies.

Under the VEU program, accredited providers install approved energy-efficient products and generate Victorian Energy Efficiency Certificates (VEECs). These certificates are then used to provide financial incentives, which appear as rebates or discounts for customers installing eligible systems.

How much can I save with a VEU rebate?

The amount you can save through the VEU rebate in Victoria depends on several factors, including the type of system installed, the existing system being replaced, and the specific upgrade being completed.

In many cases, households upgrading from older gas heating systems to modern reverse cycle air conditioning systems can access significant rebates that reduce upfront costs. Combined with the long-term energy savings from efficient systems, many homeowners experience substantial financial benefits over time.

Who is eligible for the Victorian Energy Upgrades rebate?

Eligibility for the VEU rebate program typically depends on several conditions.

Your property must generally be located in Victoria and your existing heating system must meet certain criteria for replacement. In many cases, the upgrade involves replacing older or inefficient systems with approved energy-efficient alternatives.

A professional installer will assess your property and existing equipment to confirm whether the upgrade qualifies under the Victorian Energy Upgrades scheme.

What types of systems qualify for VEU rebates?

The VEU program supports a range of energy-efficient heating and cooling upgrades, including:

• Reverse cycle air conditioners
• High-efficiency split system air conditioning
• Energy-efficient heating replacements
• Certain hot water system upgrades

The specific rebate available will depend on the product being installed and whether it is listed as a VEU-approved product.

Do I need to apply for the VEU rebate myself?

In most cases, the VEU rebate process is handled by the accredited provider or installer.

When you work with Coop Group, our team manages the compliance requirements and documentation required under the Victorian Energy Upgrades scheme, helping ensure the rebate is applied correctly during installation.

This means you can focus on enjoying your new energy-efficient system without worrying about the paperwork.

Why is the government offering VEU rebates?

The Victorian Government introduced the VEU program to help reduce energy consumption across the state and support the transition toward more efficient technologies.

By encouraging households and businesses to adopt energy-efficient heating and cooling systems, the program helps reduce greenhouse gas emissions while lowering energy bills for Victorians.

These upgrades play an important role in improving the overall energy efficiency of buildings throughout Victoria.

Can businesses access the Victorian Energy Upgrades program?

Yes. The VEU program is available to both residential and commercial properties in Victoria.

Businesses can access rebates when upgrading to energy-efficient heating, cooling, lighting and other equipment, helping reduce operating costs while improving sustainability.

For many businesses, the program provides a cost-effective way to upgrade outdated systems while reducing long-term energy consumption.

How long does a VEU upgrade installation take?

The timeframe for a VEU heating and cooling upgrade depends on the type of system being installed and the complexity of the property.

In most cases, installation can be completed within a single day. The process typically includes removing the existing system (if required), installing the new energy-efficient unit, and ensuring it operates safely and efficiently.

Your installer will provide a clear timeframe and keep you informed throughout the installation process.

How much is the VEU rebate for an air conditioner?

VEU air conditioner rebates vary depending on the heating system being replaced and the new reverse-cycle air conditioner being installed. Indicative household discounts can range from approximately $630–$1,610 when replacing a non-ducted gas room heater with an eligible 3–9 kW reverse-cycle air conditioner, while eligible households replacing ducted gas heating with a ducted reverse-cycle system may receive discounts of up to approximately $5,530.

The exact VEU discount depends on your existing heating system, the size and type of new air conditioner and the eligibility of the product being installed. Coop Group can assess your property and provide the applicable VEU discount as part of your quote.

Disclaimer: Rebate amounts vary. Your actual VEU discount depends on the existing appliance, new system, product eligibility and current VEU requirements. Contact Coop Group for an eligibility assessment and current quote.

More questions?

Why Choose Coop Group for Your VEU Upgrade?

VEU Rebate Specialists

Our team understands the Victorian Energy Upgrades program and helps customers access available rebates when upgrading to energy-efficient heating and cooling systems.

Licensed & Experienced Installers

All installations are carried out by fully licensed and insured technicians, ensuring safe, compliant and high-quality work.

Transparent Pricing

We provide clear upfront quotes so you understand the full cost of your upgrade and the rebate available under the VEU scheme.

Personalised Advice

Every property is different. We recommend the most suitable energy-efficient system for your home or business.

Ongoing Support

Our team continues to support customers with system servicing, maintenance and future upgrades after installation.

VEU Air Conditioner Installations in Melbourne

Coop Group provides VEU-eligible air conditioning upgrades across Melbourne’s eastern and south-eastern suburbs, helping eligible Victorian households replace outdated gas heating with modern reverse-cycle air conditioning.

What Our Clients Say

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Colleen Waldron profile picture
Colleen Waldron
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The boys did a great installing our air con they were friendly id be happy to call them out to do a service in the future
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Clare Morse profile picture
Clare Morse
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Right from the first contact, prompt communication, excellent service, turned up on time, I have already recommended to friends And talked about how smooth the whole process was. Thanks Coop Group Clare and Joe
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Carly Salmon profile picture
Carly Salmon
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I read the recommendations of the other google reviews and they were right, these guys are great! I had an issue with my gas ducted heating and was able to promptly book in with Coop Heating and Air conditioning to have the unit serviced. They communicated well and text ahead of arrival. Bruno attended and he was fantastic, very knowledgeable, polite and helpful. He sorted out the issue quickly and gave good advice about the unit. Good company, good service, would recommend.
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Stephen Griffiths profile picture
Stephen Griffiths
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Prompt efficient service comprising quote, and installation of new gas unit within two days. Reasonably priced unit and installation team were great. A good company to deal with.
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Brad Auj profile picture
Brad Auj
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Could not have been happier with the Coopair team from Tayla at admin to Bruno and team in the field. Very efficient and excellent at explaining things. Excellent touch with the full detailed report at the end!
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Faro Hazrat
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Amazing work, very polite and professional
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Prithiva Singham profile picture
Prithiva Singham
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Really appreciated that the same service person (Bruno) attended as the last time, hence he knew exactly what to do and where everything was in our home. Great service.
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Tina Whitehead profile picture
Tina Whitehead
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Thank you for the super fast response and installation Great service
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Sarah Burgin profile picture
Sarah Burgin
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We had the pleasure of Angus attending our premises to install a new split system. He worked on his own and did so very well. An engaging young man who is a hard worker. Definitely 5 stars to him
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ElBeesVideos
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These guys are fantastic! Fast, efficient, tidy, polite & on time! Have actually just contacted them since the job we had completed earlier in the year to get some of our older split systems replaced. Highly recommend!

Start Saving with the Victorian Energy Upgrades Rebate

Upgrade to energy-efficient heating and cooling with help from the Victorian Energy Upgrades (VEU) program. Coop Group makes it easy to access available rebates, replace outdated systems, and enjoy lower energy bills with modern, efficient technology.

Please note: This program is an application process. All information was current at the time of this page being created / published 3.3.26